Privacy Policy
This policy explains how Udaan Travelss collects, uses, and protects information shared through this website and during travel enquiries.
Information We Collect
We may collect your name, phone number, email address, travel date, destination preferences, number of travellers, pickup and drop details, booking requirements, payment confirmation details, and messages submitted through enquiry forms, WhatsApp, email, or phone calls.
How We Use Information
Your information is used to respond to enquiries, prepare quotations, confirm tour, cab, or flight bookings, coordinate hotel and transport arrangements, send booking updates, process support requests, and improve our travel services.
Sharing With Service Partners
Where required for your booking, relevant details may be shared with hotels, transport providers, drivers, airlines, payment partners, or other travel service vendors. We share only the information needed to complete the requested service.
Payments & Security
Payment information is handled through accepted modes such as UPI, bank transfer, payment gateway, or cash, as applicable. Transaction or gateway providers may process payment data under their own security and privacy practices.
Cookies & Website Usage
Our website may use cookies, analytics, or basic technical logs to understand visitor activity, improve page performance, secure the website, and make enquiry forms work correctly.
Data Retention
We keep enquiry and booking information for as long as needed to provide services, manage accounts, meet legal or tax requirements, resolve disputes, and maintain business records.
Your Choices
You may contact us to request correction of your details, ask about stored information, or opt out of promotional communication. Booking-related communication may still be sent when required for active services.
Contact Us
For privacy-related questions, contact Udaan Travelss at travelssudaan@gmail.com or +91-8532044299.