Holiday Package Policy
Please review the payment, cancellation, refund, amendment, and important travel terms before confirming your holiday package.
Payment Policy
- 50% advance payment is required at the time of booking to confirm the package.
- Remaining 50% payment must be cleared on Day 1 of the trip, at the time of arrival or check-in.
- Booking will be considered confirmed only after receipt of advance payment.
- Payments can be made via UPI, bank transfer, or cash, if applicable.
- Any delay in payment may lead to cancellation of booking without prior notice.
Cancellation Policy
| Cancellation Time | Charges |
|---|---|
| More than 7 days before travel date | 25% of total package cost |
| 3 to 7 days before travel date | 50% of total package cost |
| Less than 3 days before travel date | 75% of total package cost |
| Same day cancellation / No Show | 100% of total package cost |
Refund Policy
- Refunds, if applicable, will be processed within 3-5 working days.
- Hotel, transport, and third-party cancellation charges, if any, will be deducted.
- Any transaction or payment gateway charges are non-refundable.
Amendment / Rescheduling Policy
- Date changes are subject to availability of hotels and transport.
- Rescheduling requests must be informed at least 5 days prior to travel date.
- Any cost difference due to season change, hotel tariff, or vehicle cost will be payable by the customer.
Important Terms & Conditions
- Check-in and check-out timings will be as per hotel policy.
- Early check-in or late check-out is subject to availability and extra charges.
- Vehicle will be provided as per itinerary only, not on disposal basis unless specified.
- In case of natural calamities, road blockage, weather conditions, or government restrictions, itinerary may change and no refund will be applicable for unutilized services.
- The company is not responsible for delays, accidents, or loss of belongings during the trip.
- Guests are requested to carry valid ID proof during travel.
- Any damage caused to hotel property or vehicle will be chargeable to the customer.
